Championing Multi-Agency Response to Domestic Abuse Through CCR

Ellen Pence’s Legacy
Standing Together proudly acknowledges the pioneering work of Ellen Pence, who devised the Coordinated Community Response (CCR) and introduced it to Standing Together in 1995. As we approach the 30th anniversary of this transformative model, we remain committed to building on her vision of uniting agencies to tackle domestic abuse effectively. 

Q: Why is a multi-agency response crucial in tackling domestic abuse? 

Domestic abuse is a multifaceted issue that cuts across various sectors—healthcare, housing, law enforcement, and social services. No single agency can effectively address the complex needs of survivors or hold perpetrators accountable. A multi-agency response ensures that services work in unison, providing survivors with comprehensive support and a cohesive pathway to safety. 

When agencies operate in isolation, survivors often face fragmented systems that fail to meet their needs. A coordinated approach eliminates these gaps, prioritising survivor safety, perpetrator accountability, and long-term prevention strategies. It brings together the expertise of multiple disciplines, ensuring that no survivor falls through the cracks and that abusers are consistently held accountable. 

Q: What role does leadership play in a multi-agency response? 

Leadership is critical. It’s about setting a unified vision, fostering collaboration, and ensuring that every agency is committed to the shared goal of ending domestic abuse. Strong leaders can bridge organisational silos, inspire action, and drive systemic change. They ensure that resources are allocated effectively and that every professional involved understands their role in the broader response. 

Leadership is also about accountability. It requires constant evaluation of strategies and ensuring that survivor voices are central to decision-making processes. Without robust leadership, even the most well-intentioned partnerships risk losing direction and impact. 

Q: How does Standing Together advocate for effective multi-agency collaboration? 

Standing Together has long championed the Coordinated Community Response (CCR) model, which emphasises the importance of collective action. Through CCR, we advocate for systemic change by fostering partnerships across agencies and sectors. This approach ensures that responses to domestic abuse are not only survivor-centered but also consistent and sustainable. 

Our role includes training professionals, supporting agencies in embedding best practices, and advocating for policy changes that mandate and fund multi-agency working. By demonstrating the effectiveness of CCR, we’ve been able to influence both local and national approaches to tackling domestic abuse. 

Q: What are the main challenges in implementing a multi-agency response? 

The challenges are significant but not insurmountable. Lack of funding and resources is a primary barrier, as agencies struggle to allocate staff and time to collaborative initiatives. Another challenge is the absence of a clear framework or mandate for multi-agency working, which can lead to inconsistencies in response. 

Additionally, entrenched cultural norms within organisations can hinder collaboration. Some agencies may prioritise their own objectives over collective outcomes, while others may lack the training or awareness needed to engage effectively. 

Q: What is the Coordinated Community Response (CCR), and why is it transformative? 

The Coordinated Community Response (CCR) is a pioneering framework that unites agencies in a shared mission to address domestic abuse comprehensively. It’s not just about working together—it’s about creating a systemic, survivor-centered approach where every agency understands its role and responsibility in tackling abuse. 

Key Principles of CCR

  • Survivor Safety: At the heart of CCR is the commitment to keeping survivors safe and ensuring they have access to holistic support services. 

  • Perpetrator Accountability: CCR holds abusers accountable by involving law enforcement, the judiciary, and community-based organisations in consistent and effective interventions. 

  • Collaboration: Agencies—from healthcare to housing—are brought together to create a seamless support system for survivors. 

  • Prevention: By addressing root causes and societal norms, CCR aims to prevent domestic abuse before it begins. 

CCR is transformative because it creates a unified framework where gaps are identified and resolved, reducing the risk of survivors being re-traumatised by the system. It shifts the focus from reactive measures to proactive solutions, ensuring that communities are equipped to support survivors and challenge perpetrators effectively. 

Q: How can we ensure the sustainability of CCR? 

Sustainability requires commitment at every level—policy, funding, and practice. Governments must allocate consistent resources to support multi-agency initiatives, and policies should mandate coordinated approaches to domestic abuse. 

Training and capacity-building are equally important. Agencies must be equipped with the tools and knowledge to collaborate effectively. Regular evaluations and survivor feedback are also critical to refining the CCR model and ensuring it meets the evolving needs of communities. 

Q: What’s the call to action? 

If we are to eradicate domestic abuse, we must embrace the multi-agency response as the gold standard. Standing Together calls on policymakers, funders, and practitioners to invest in the CCR model, ensuring it is embedded across all sectors. Together, we can create a society where survivors are supported, perpetrators are held accountable, and domestic abuse becomes a thing of the past. 

Conclusion 

The fight against domestic abuse demands a collective effort. Through the Coordinated Community Response, we have a proven pathway to creating safer communities and empowering survivors. It’s time to act—together. 

 

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The Intersections of Leadership, Housing, and Domestic Abuse: A Conversation with Emma Storey